The Utility Customer Engagement Platform

Let’s talk to people like people. Let’s get everyone all in on the future of energy.

Who is Brillion? Four companies coming together to help you go All In.

Apogee
Aiqueous
Energy Orbit
Energy X

Build a True Partnership

What It Means to Be All In

What happens when someone ignores your mail? They miss a chance to save money. You miss an opportunity to fulfill your regulatory obligations. We all miss a chance to reduce energy usage.

With the end-to-end utility customer engagement platform from Brillion, those missed chances become wins. You get the right message to the right people at the right time.

Spark the Interest

Use data analytics to find the right audience for energy-saving programs, and giving them messages that resonate.

Streamline the Process

Stop wrangling spreadsheets and emails. Lower communication barriers and get things done.

See the Progress

Continual analytics help you refine your process and understand who is taking action—and who isn’t.

Your customer journey engagement platform

Say Goodbye To Loose Connections. Say Goodbye to Barriers.

Only Brillion’s comprehensive utility customer engagement platform handles the end-to-end user experience.

Engage

People don’t read their mail. They respond to targeted, engaging messages through easy-to-understand videos and interactive energy reports. Tear down the wall of text.

Educate

Go beyond the video. Use calculators and tools to show users the benefits of your programs. The more customers understand, the more likely they are to enroll.

Fulfill

Demonstrate your commitment to the people depending on you by streamlining your program management. Easily show oversight bodies you’re doing your part to support sustainability.

Engage
Educate
Fulfill
Engage

Engage

People don’t read their mail. They respond to targeted, engaging messages through easy-to-understand videos and interactive energy reports. Tear down the wall of text.
Educate

Educate

Go beyond the video. Use calculators and tools to show users the benefits of your programs. The more customers understand, the more likely they are to enroll.
Fulfill

Fulfill

Demonstrate your commitment to the people depending on you by streamlining your program management. Easily show oversight bodies you’re doing your part to support sustainability.
Brillion

This is not business as usual.

Mountains of spreadsheets. Disparate data streams. Customers who treat messages from you as just more junk mail. It’s time to change. It’s time to connect and manage the whole utility customer journey and provide offers to the right people.

Make Everyone Happy to Hear From You

You might be city officials. You might be someone’s neighbor. You might be a large company. But no matter who you are, you need to connect with your public.

Tighten up that loose connection. Make them happy to get a communication from you.

Investor Owned Utilities

Investor-Owned Utilities

Deliver shareholder value and get the approval of watchdogs by establishing clear communication with your customers.

Municipalities

POUs/Municipalities

Fulfill your duties to your public and increase engagement while building trust with the people who are in charge: the residents.

Co-ops

Co-Ops

You rise together. With end-to-end communication everyone is on the same page and gets the same benefits.

Community choice aggregation

Community Choice Aggregation

More local control has to build on a foundation of trust. And that trust is built by better communication.

“Leveraging machine learning and AI technologies has become a very efficient and cost effective way to educate audiences.”

John Landowski, Digital Director, Focus on Energy, Wisconsin

Using AI to Educate Your Customers and Drive Action

When Focus on Energy needed transform their virtual building audits they turned to us. The results?

  • $94M in savings compared to their digital advertising and traditional marketing efforts.
  • 80% assessment completion rate with 225K building profiles created.
  • 1.5M eMWh or $123 million of energy savings identified.