The Utility Customer Engagement Platform

Let’s talk to people like people. Let’s get everyone all in on the future of energy. Spark the interest, streamline the process, and see the progress with Brillion.

See How it Works
A man in a hard hat holding a laptop as he looks up toward electric transmission line as the sun rises in the background.

Build a True Partnership

What It Means to Be All In

What happens when someone ignores your mail? They miss a chance to save money. You miss an opportunity to fulfill your regulatory obligations. We all miss a chance to reduce energy usage.

With the end-to-end utility customer engagement platform from Brillion, those missed connections become wins. You get the right message to the right people at the right time.

Explore the Platform

Spark the Interest

Use data analytics to find the right audience for energy-saving programs, and giving them messages that resonate.

Streamline the Process

Stop wrangling spreadsheets and emails. Lower communication barriers and get things done.

See the Progress

Continual analytics help you refine your process and understand who is taking action—and who isn’t.

Turn Every Customer Relationship into a True Partnership

Get the Right Message to the Right Users

Only Brillion’s comprehensive engagement platform handles the end-to-end user experience.

Brillion Engage

Grab your customers’ attention with engaging videos instead of walls of text. AI and behavioral science help send the perfect message to each customer exactly when they need it.

Explore the Engage App
Couple smiling while looking at utility bill and laptop

Brillion Educate

Guide your customers toward energy savings. Show them the benefits through self-serve tutorials, personalized calculators, virtual audits, educational content, and more.

Learn More About Educate
Woman leaning against an electric vehicle while it's charging with a phone in her hand.

Brillion Fulfill

Streamline your program delivery and rebate reimbursements with automated workflows. Track program participation and energy savings for regulatory reporting, and give customers the real-time updates they’re asking for.

See More on Fulfill
Aerial view of a city's main street with buildings and businesses on either side.

Supporting Those Who Power the People

There are a lot of ways to bring power to the public. But we’re all moving in the same direction: toward a shared sustainable future.
Getting there together is going to take us working together. And that’s why we support every kind of business model.

Icon of a utility pole

Investor-Owned Utilities

Deliver shareholder value and get the approval of watchdogs by establishing clear communication with your customers.

Icon of a building with a flag

POUs/Municipalities

Fulfill your duties to your public and increase engagement while building trust with the people who are in charge: the residents.

Icon of three people

Co-Ops

You rise together. With end-to-end communication everyone is on the same page and gets the same benefits.

Icon of dots connecting

Community Choice Aggregation

More local control has to build on a foundation of trust. And that trust is built by better communication.

Case Studies

How Leading Utilities Have Used Brillion to Truly Connect

Forward-thinking utilities are changing the way they communicate with users. See how Brillion has helped them create a shared future.

Happy couple looking at phone together

Fayetteville PWC: Digital Engagement Strategy Improves Customer Satisfaction

Co-Ops, Electric Utilities, Gas Utilities, Municipalities

Woman sitting on couch while looking at smart phone

Pioneer Electric: Elevated Member Communications with Personalized Solutions

Co-Ops, Electric Utilities, Municipalities

Portrait of Two Creative Colleagues Using Laptop to Discuss Work Project at Office. Young Black Technical Support Specialist Helping Female Customer Relationship Coordinator. Teamwork Concept

ElectriCities of North Carolina: Customer Education Made Easy

Co-Ops, Electric Utilities, Gas Utilities, Municipalities

Want to see Brillion in action?

Please complete the form below and a member of our team will reach out with more information.