The Utility Customer Engagement Platform

Let’s talk to people like people. Let’s get everyone all in on the future of energy. Spark the interest, streamline the process, and see the progress with Brillion.

See How it Works
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Build a True Partnership

What It Means to Be All In

What happens when someone ignores your mail? They miss a chance to save money. You miss an opportunity to fulfill your regulatory obligations. We all miss a chance to reduce energy usage.

With the end-to-end utility customer engagement platform from Brillion, those missed connections become wins. You get the right message to the right people at the right time.

Explore the Platform

Spark the Interest

Use data analytics to find the right audience for energy-saving programs, and giving them messages that resonate.

Streamline the Process

Stop wrangling spreadsheets and emails. Lower communication barriers and get things done.

See the Progress

Continual analytics help you refine your process and understand who is taking action—and who isn’t.

Turn Every Member Relationship into a True Partnership

Get the Right Message to the Right Users

Only Brillion’s comprehensive engagement platform handles the
end-to-end user experience.

Brillion Engage

Grab your members’ attention with engaging videos instead of walls of text. AI and behavioral science help send the perfect message to each member exactly when they need it.

Explore the Engage App
Engage

Brillion Educate

Guide your members toward energy savings. Show them the benefits through self-serve tutorials, personalized calculators, virtual audits, educational content, and more.

Learn More About Educate
Educate

Brillion Fulfill

Streamline your program delivery and rebate reimbursements with automated workflows. Track program participation and energy savings for regulatory reporting, and give members the real-time updates they’re asking for.

See More on Fulfill
Fulfill

Supporting Those Who Power the People

There are a lot of ways to bring power to the public. But we’re all moving in the same direction: toward a shared sustainable future.
Getting there together is going to take us working together. And that’s why we support every kind of business model.

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Investor-Owned Utilities

Deliver shareholder value and get the approval of watchdogs by establishing clear communication with your customers.

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POUs/Municipalities

Fulfill your duties to your public and increase engagement while building trust with the people who are in charge: the residents.

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Co-Ops

You rise together. With end-to-end communication everyone is on the same page and gets the same benefits.

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Community Choice Aggregation

More local control has to build on a foundation of trust. And that trust is built by better communication.

Case Studies

How Leading Utilities Have Used Brillion to Truly Connect

Forward-thinking utilities are changing the way they communicate with users. See how Brillion has helped them create a shared future.

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Alliance for Water Efficiency members are seeing 6X faster processing times on their efficiency program rebates.

Read Case Study
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CoServ saw a 33-point increase to their J.D. Power score in the Communications and Customer Care segment.

Read Case Study
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Eversource is saving time and reducing human errors by streamlining their annual program rollover process.

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Want to see Brillion in action?

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