Efficient. Reliable. Customizable.
Our comprehensive utility customer rebate management programs streamline your operations from processing customer applications to incentive payout.
Experience the power of efficiency and reliability with our cutting-edge technology and dedicated support team.
Program Management Made Easy
Experience the power of a unified solution that integrates every stage of your program delivery.
Fulfillment, Your Way
With customizable workflows and validation rules, you can quickly deploy and adapt your fulfillment process to meet your evolving business requirements.
Tailor <UTILITY> rebate process to your unique business needs with easily configurable databases and robust frameworks.
Our utility program solution makes it happen.
50% Reduction in Customer Complaints
“CSAT has increased because they can go online, fill out their rebate, upload photos, and submit it. It’s all in one place, and they get an automated email letting them know we’ve received their rebate.”
Andi Couet, Water Conservation Program Coordinator, City of Tempe, AZ
How Fulfillment Programs Work
Track, Manage, and Communicate.
Our intuitive platform empowers you to design and deploy tailored workflows for any residential or commercial incentive program in a matter of weeks.
With a consumer-friendly self-service portal for incentives and rebates, you can deliver for your customers, exactly when they need it.
We help from end to end, including customer relationship management, program management, service order management, and trade ally management.
Configure tailored workflows that suit your organizational style and deploy within weeks rather than months or years.
Designed for any residential or commercial DSM incentive program, so you can keep track of what matters most.
Understanding of legislative and regulatory drivers for customer programs and their funding allows utilities to shape requirements based on their current business processes.
Case Studies
You Can Manage Programs Without the Headaches
Forward-thinking utilities are streamlining their program delivery and rebate reimburusements. The results? Increased productivity, tighter communication loops, real-time reporting, and more.
Fayetteville PWC: Digital Engagement Strategy Improves Customer Satisfaction
Co-Ops, Electric Utilities, Gas Utilities, Municipalities
Pioneer Electric: Elevated Member Communications with Personalized Solutions
Co-Ops, Electric Utilities, Municipalities
ElectriCities of North Carolina: Customer Education Made Easy
Co-Ops, Electric Utilities, Gas Utilities, Municipalities
Want to see Brillion Fulfill in action?
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