Make Every Customer an Energy Conservation Champion

Brillion’s customer engagement platform delivers personalized recommendations that turn everyday customers into active energy savers—with measurable results you can count on for regulatory compliance.

Woman adjusting smart thermostat

Your behavioral energy savings programs have hit a wall — and you’re questioning if they’re still worth the investment.

Family Energy Savings
  • Proprietary energy modeling that delivers personalized consumption analysis that goes beyond disaggregation to find more savings opportunities
  • Personalized behavioral tips based on advanced segmentation that identify each home’s unique characteristics in addition to energy usage patterns
  • Message templates to support any style of messaging: social normalization, benefit reinforcement, usage alerts and notifications, and more
  • Embedded measurement and verification with revenue-grade statistical analysis that meets evaluator and regulatory requirements
  • Integrations across your full customer journey whether you’re using Brillion’s platform or integrating with legacy platforms

Small Nudges. Big Energy Savings.

Who We Help

Brillion works with Customer Programs and Energy Efficiency teams to inspire customer action that yields real savings. Brillion is built for professionals like:

Director EE

Director of Energy Efficiency

You’re under pressure to deliver real, measurable energy savings that will hold up under regulatory scrutiny. You need tools that can segment your customers effectively and target them with approaches that change how they use energy – with solid data to back up every claim you make.

EE Manager

Energy Efficiency Program Manager

You’re trying to engage customers in a way that feels genuine while meeting your savings targets. You need programs that customers trust and want to participate in – because forced engagement doesn’t create the lasting behavior changes you need to meet your goals.

Customer Programs Manager

Manager of Customer Programs

You’re working with customers who have completely different needs, energy usage patterns, and communication preferences. You need programs that make sense to everyone – from tech-savvy millennials to customers who prefer phone calls – while keeping people engaged long enough to change their energy habits.

  • Behavioral programs provide ongoing customer value as lighting upgrades and smart thermostats have reached saturation
  • Reach customers everywhere they interact with you – bills, welcome packets, and beyond – to turn more communications into cost-effective behavioral resources
  • Connect with hard-to-reach customers using targeted messaging that resonates with income-qualified households and diverse communities
  • Identify your best retrofit candidates by spotting customers whose building characteristics and behavioral patterns signal high program potential
  • Prove your results with confidence using rigorous industry-standard analysis practices, backed by our in-house data scientists
Couple Energy Savings

Inspiring lasting energy conservation requires personalization, not just information.

Supporting You At Every Step

Reimagining the way you engage doesn’t happen overnight. Our team is here to help you change the way you do business.

Icon of a headset

Technical

Get assistance from our application Support Team or from your dedicated account executive.

Icon of a speech bubble with a question mark in the middle and a speech bubble with a check mark in the middle

Training

We work hand-in-hand with you to ensure smooth implementations of all applications within your utility.

Icon of three people

Marketing

All the support and customizable materials you need to help drive traffic to your new online content and applications.