Turn Every Customer Relationship into a True Partnership
Get the Right Message to the Right Users
Only Brillion’s comprehensive engagement platform handles the end-to-end user experience.
Brillion Engage
Grab your customers’ attention with engaging videos instead of walls of text. AI and behavioral science help send the perfect message to each customer exactly when they need it.
Brillion Educate
Guide your customers toward energy savings. Show them the benefits through self-serve tutorials, personalized calculators, virtual audits, educational content, and more.
Brillion Fulfill
Streamline your program delivery and rebate reimbursements with automated workflows. Track program participation and energy savings for regulatory reporting, and give customers the real-time updates they’re asking for.
This is not business as usual.
Mountains of spreadsheets. Disparate data streams. Customers who treat messages from you as just more junk mail. It’s time to change. It’s time to connect and manage the whole utility customer journey and provide offers to the right people.
Case Studies
How Leading Utilities Have Used Brillion to Truly Connect
Forward-thinking utilities are changing the way they communicate with users. See how Brillion has helped them create a shared future.
Alliance for Water Efficiency members are seeing 6X faster processing times on their efficiency program rebates.
CoServ saw a 33-point increase to their J.D. Power score in the Communications segment.
Eversource is saving time and reducing human errors by streamlining their annual program rollover process.
Supporting Those Who Power the People
There are a lot of ways to bring power to the public. But we’re all moving in the same direction: toward a shared sustainable future.
Getting there together is going to take us working together. And that’s why we support every kind of business model.
Investor-Owned Utilities
Deliver shareholder value and get the approval of watchdogs by establishing clear communication with your customers.
POUs/Municipalities
Fulfill your duties to your public and increase engagement while building trust with the people who are in charge: the residents.
Co-Ops
You rise together. With end-to-end communication everyone is on the same page and gets the same benefits.
Community Choice Aggregation
More local control has to build on a foundation of trust. And that trust is built by better communication.
Our Mission
To power a sustainable future.
We know why users tune out utilities. They don’t know the benefits you can provide. And that means we aren’t working together to drive a clean energy future.
We’ve built Brillion to change that. You have a mission to help customers save money while enjoying consistent, safe, clean power. We’re supporting your mission every step of the way.