Spark the Interest, Streamline the Process, See the Progress

End-to-End Utility Customer Engagement Platform

One platform. Every stage of the customer engagement journey. The results? More connections for your stakeholders.

See How it Works
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Turn Every Customer Relationship into a True Partnership

Get the Right Message to the Right Users

Only Brillion’s comprehensive engagement platform handles the
end-to-end user experience.

Brillion Engage

Grab your customers’ attention with engaging videos instead of walls of text. AI and behavioral science help send the perfect message to each customer exactly when they need it.

Explore the Engage App
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Brillion Educate

Guide your customers toward energy savings. Show them the benefits through self-serve tutorials, personalized calculators, virtual audits, educational content, and more.

Learn More About Educate
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Brillion Fulfill

Streamline your program delivery and rebate reimbursements with automated workflows. Track program participation and energy savings for regulatory reporting, and give customers the real-time updates they’re asking for.

See More on Fulfill
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This is not business as usual.

Mountains of spreadsheets. Disparate data streams. Customers who treat messages from you as just more junk mail. It’s time to change. It’s time to connect and manage the whole utility customer journey and provide offers to the right people.

Data & Analytics

Data & Analytics

Better profiles, engagement, and education lead to more fulfillment. That leads to more data. That lead to better profiles. Your platform keeps learning, and keeps generating better results.
Advisory Services

Advisory Services

Our systems are easy to use across your organization, but we’re there to help build and implement your silo-busting new tools. We’re your partner.

Case Studies

How Leading Utilities Have Used Brillion to Truly Connect

Forward-thinking utilities are changing the way they communicate with users. See how Brillion has helped them create a shared future.

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Fayetteville PWC: Digital Engagement Strategy Improves Customer Satisfaction

Co-Ops , Electric Utilities , Gas Utilities , Municipalities

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Pioneer Electric: Elevated Member Communications with Personalized Solutions

Co-Ops , Electric Utilities , Municipalities

Portrait of Two Creative Colleagues Using Laptop to Discuss Work Project at Office. Young Black Technical Support Specialist Helping Female Customer Relationship Coordinator. Teamwork Concept

ElectriCities of North Carolina: Customer Education Made Easy

Co-Ops , Electric Utilities , Gas Utilities , Municipalities

Supporting Those Who Power the People

There are a lot of ways to bring power to the public. But we’re all moving in the same direction: toward a shared sustainable future.
Getting there together is going to take us working together. And that’s why we support every kind of business model.

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Investor-Owned Utilities

Deliver shareholder value and get the approval of watchdogs by establishing clear communication with your customers.

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POUs/Municipalities

Fulfill your duties to your public and increase engagement while building trust with the people who are in charge: the residents.

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Co-Ops

You rise together. With end-to-end communication everyone is on the same page and gets the same benefits.

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Community Choice Aggregation

More local control has to build on a foundation of trust. And that trust is built by better communication.

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Our Mission

To power a sustainable future.

We know why users tune out utilities. They don’t know the benefits you can provide. And that means we aren’t working together to drive a clean energy future.

We’ve built Brillion to change that. You have a mission to help customers save money while enjoying consistent, safe, clean power. We’re supporting your mission every step of the way.

About Us