Your customers want to reduce their energy consumption and save money. You’ve got the programs to help – but nobody knows about them.
You’re missing an opportunity to connect with customers, educate them about your initiatives, and build relationships to serve your community. Low participation in energy efficiency programs runs the risk of increased regulatory scrutiny, penalties, and fines. Ultimately, you’re also not getting the most out of programs you’ve invested in – and that’s bad for business.
Problems Brillion Solves
- Customers struggle to understand initiatives and programs with technical language and complex enrollment processes.
- Required in-home audits that create scheduling barriers and cost both you and your customers time and money.
- Generic communications that miss the mark, reaching customers who aren’t ready or eligible for specific programs.
The right customer experience turns interest into enrollment – and enrollment into savings.
How Brillion Solves Them
Brillion Educate delivers relevant digital experiences to:
- Increase program awareness and demand
- Recommend the most relevant behavioral tips and energy efficiency programs
- Help customers estimate the ROI of participation
- Streamline enrollment using an easy-to-follow process
- Identify and enroll customers with the highest savings potential
Brillion Educate
Key Capabilities
AI-Driven Program Recommendations
Tailored to customer needs and home characteristics.
Property-Specific ROI Calculators
Clearly demonstrate program value and payback periods
Streamlined Digital Enrollment
Purpose built web experiences that reduce cost-to-serve while driving higher enrollment
RetrofitAI Technology
Generates home characteristics with >93% accuracy, enabling precise targeting without extensive customer input
Why Brillion Educate
Unlike generic program promotions, Brillion Educate uses data and AI to recommend the most relevant programs to each customer, based on their energy usage and residence they live in, increasing engagement and participation.
Brillion’s intuitive online platform simplifies enrollment, reducing friction and making it easier for customers to sign up for programs, leading to higher conversion rates and increased participation.
Brillion uses multiple channels to deliver personalized messages keeping customers informed and engaged throughout the program lifecycle, ultimately driving higher completion rates.
No More Debates Over Rebates.
With Brillion’s customer engagement applications, now they’re all in.
Supporting You At Every Step
Reimagining the way you educate and enroll customers doesn’t happen overnight. Our team is here to help you change the way you do business.
Technical
Get assistance from our application Support Team or from your dedicated account executive.
Training
We work hand-in-hand with you to ensure smooth implementations of all applications within your utility.
Marketing
All the support and customizable materials you need to help drive traffic to your new online content and applications.