Gainesville Regional Utilities: Alachua County
TL;DR
Managers at Gainesville Regional Utilities worked with business customers to provide data that helps them manage their consumption, helping their customers save money and their utility deploy its resources efficiently to serve the largest number of customers with as little interruption to their daily service as possible.
Before
- Limited visibility into energy usage
- Hard to measure impact of upgrades and detect issues
- Uncertainty choosing rate plans
After
- 15-minute interval data for clear usage patterns
- Visibility into savings and flagged anomalies instantly
- Data-driven guidance to avoid expensive surprises
The Key: Understand Current Consumption
The key to making the necessary changes in order to hold down costs, reduce consumption, and ultimately best-use power resources is to understand current consumption as completely as possible. In the short term, one technique available to utilities for managing supply is to use variable rate structures. While such structures dictate that higher energy costs will be applied part of the time, they also provide the opportunity for savvy customers to reduce their energy use during peak periods and possibly shift some of the consumption from peak to off-peak hours. Gainesville Regional Utilities (GRU) offers business customers the option of choosing variable time-of-use rates or traditional flat rates that stay the same, regardless of the time of day.
With all the various options that are available to building energy managers, it’s critical that they have the information to enable them to make intelligent choices. Here’s where utilities and consumers can work together. In GRU’s case, the utility contracted with Brillion to provide 15-minute interval consumption data to its commercial users on a daily basis. Having a daily view of their consumption enables customers to see how changes in their usage patterns can affect their electrical costs. “Customers crave predictability,” said Dan Clark, GRU’s Senior Account Representative. “Using Brillion’s Load Profiler software to make life more predictable offers huge value to our customers.”
The Solution
With the information provided by the Load Profiler service, different customers have the data to make individual decisions depending on their usage. For example, one big box store in GRU’s territory used the consumption data to justify the decision to switch to time of use billing. By consulting the usage graphs, they were able to see that power usage was already round-the-clock, and they consumed enough power for lighting during nights and weekends that they could save overall by taking advantage of the lower off-peak rates.
Other Gainesville area power users are making changes to their facilities to reduce energy consumption and use the data from the Load Profiler to quantify their savings. For example, Alachua County government is responsible for a multitude of buildings of varying ages, and the county managers are continually evaluating options for upgrading old facilities versus building new ones. These decisions are often driven by economics. Such is the case with a new chiller plant that replaces 78 distributed rooftop air conditioning units on the county’s 298,000 sq. ft. jail facility with a centralized system that promises to be more energy efficient. “Load Profiler is a useful tool that’s helping us understand if the new plant is meeting its expectations,” said Charlie Balanis, Alachua County facilities engineer. “We are using a lot less power overall than before the chiller plant was installed, but we’re able to use the Load Profiler data to understand whether the new system is as efficient as it can be.”
The data showed the service that feeds the chiller plant consumed less power in July, as was expected, but consumption increased again for the period in August, which alerted personnel to a potential issue. “We think that the increase is due to testing the chillers under full load,” said Balanis. “After testing, there was a drop-off, but the result still isn’t better than July. So we’re digging into the Load Profiler data to help us pinpoint the problem.”
“Load Profiler is a useful tool that’s helping us understand if the new plant is meeting expectations.”
Charlie Balanis, facilities manager, alachua county
The Results
Changing Rates, Changing Economics
Alachua County has many other buildings on the Load Profiler service, including the County Administration Building, Fairgrounds, Annex, Courthouse, Community Support Center, Fire Rescue Headquarters, Sheriff’s Dept. and its IT building. The county is making energy-saving upgrades to many of them, too. “We put in an energy conservation measure in the administration building, which was the installation of load control via relays on a time schedule, turning off base loads and lighting and equipment,” Balanis said. “With Load Profiler we could see the impact of these measures, and with our older systems, when Load Profiler shows us an anomaly, we send over a mechanic to investigate.”
“Anytime you change rates you can change the economics for individual users,” GRU’s Dan Clark said. “It’s better that the customer knows what their costs will be before the rates change than after rates change when there’s no time to react.” Since rates can change frequently, it’s important for consumers to continually monitor their consumption and re-revaluate past decisions on how to price their service. “Because of available data, I was able to identify one of our customers that was on time-of-use rates and who saved money before, but will not save money under the new rates that will take effect soon,” Clark said. “In this case, the fuel adjustment is going up and the base demand rate is going down. I was able to advise the customer of that ahead of the rate change, avoiding a costly surprise. I like being able to grant that type of service.
Load Profiler does more than simply report on electric consumption over time. The data can be adjusted for outside temperature in order to make year-to-year comparisons possible, and the software contains an algorithm that can predict a particular consumer’s future electrical use based on past use.
Continuous measurement is also important to the utility for planning its own resource allocations. For example, GRU is the first utility in the country to institute a solar feed-in tariff, and it is getting ready to put its solar generating meters on Load Profiler. GRU buys electricity at a certain rate from solar farms and system operators and will use Load Profiler’s analysis and predictive capability to help them make supply decisions. “We can get the data our of our meters already, but Load Profiler provides a way to display and analyze the data much more easily,” Clark said.
By making the Load Profiler data available to its customers, GRU gives action to its commitment to providing excellent customer service. “Without Load Profiler we couldn’t track the customer’s individual economics,” Clark said. “The sweet spot where the benefits of the Load Profiler service are most tangible is with our medium-sized customers whose facilities are too small to justify the installation of their own building automation system, but large enough whereby electrical consumption is a major operational cost item.” The tool is a key resource enabling the utility’s key accounts representatives to be customer advocates.
