Transforming C&I Customer Relationships

Transforming C&I Customer Relationships: From Utility-Focused to Value-Driven

Utilities are looking for better ways to engage their commercial and industrial customers through programs that deliver measurable results. Whether you’re just getting started or looking to improve an existing program, the fundamentals remain the same.

Join key account expert Erick Rheam and the Brillion team to learn practical strategies for creating C&I programs that work.

What You’ll Walk Away With

• Proven Framework: Five Pillars methodology for successful C&I programs
• Customer Engagement Strategy: How to demonstrate real business value instead of utility-specific benefits
• Technology Solutions: Dashboard tools to efficiently manage your key accounts 
• Action Steps: Practical next steps you can implement immediately 
• Account Prioritization: Clear criteria for identifying your most important customers 

About the Speaker

Erick Rheam
President
Team Rheam Productions